How Design Thinking Supercharges Strategic Discovery Sessions

Aurenox Sports & Entertainment Management

A Practical Guide for Fast, High-Stakes Explorative Workshops

Most leadership teams don’t struggle because they lack ideas.
They struggle because they have too many, no shared criteria to decide, and no fast way to test strategic direction without burning weeks of time, political capital, or runway.

This is where Design Thinking — properly adapted — becomes a strategic accelerator.

Design Thinking is often presented as a linear, multi-month innovation process: Empathize → Define → Ideate → Prototype → Test.
That model works for large transformation programs.
But for explorative discovery sessions, it’s far too slow.

In practice, I compress and adapt the framework into single-day or two-day discovery sprints that deliver clarity, alignment, and confident next steps — fast.

What Design Thinking Actually Does in a Discovery Session

In a 4–8 hour workshop, Design Thinking runs vertically — a deep dive on one strategic challenge — while borrowing horizontal tools from other proven frameworks to keep decision-making fast, grounded, and practical.

The goal is not “better ideas.”
The goal is faster convergence on the right direction.

The Vertical Core: Compressed Design Thinking Flow

1. Empathize (30–60 min) — Reduce false assumptions early
Short interviews, empathy mapping, or “day-in-the-life” role-plays surface unspoken needs, constraints, and frustrations.
This prevents teams from solving the wrong problem with great execution.

2. Define (30–45 min) — Align on what actually matters
Insights are synthesized into 1–3 sharp How Might We questions and a shared problem statement.
This is often the first real moment of leadership alignment.

3. Ideate (45–90 min) — Expand options before committing
Divergent brainstorming without judgment.
Teams generate 50–100 ideas in rapid bursts — not to use all of them, but to avoid premature fixation.

4. Prototype (45–60 min) — Make ideas tangible fast
The top 3–5 ideas are sketched, storyboarded, or role-played.
Low-fidelity, fast, and disposable — designed to provoke discussion, not perfection.

5. Test (30–60 min) — Converge with confidence
Instant feedback from the group (and sometimes external input).
Clear voting and prioritization surface the strongest strategic direction.

Result:
By the end of the day, teams move from ambiguity to a validated direction, shared commitment, and concrete next steps — instead of weeks of circular discussions.

The Horizontal Methods I Layer In (To Keep It Fast & Executive-Grade)

Pure Design Thinking can feel too academic in short, high-stakes sessions.
That’s why I layer in complementary tools horizontally — adding speed, structure, and decision discipline:

  • Jobs to Be Done (Clay Christensen)
    Used during Empathize and Define to clarify what customers are really “hiring” the solution for.
  • Value Proposition Canvas (Strategyzer)
    Rapid mapping of pains, gains, and fit — especially useful for service and business model questions.
  • Assumption Mapping (Lean Startup)
    Surfaces and prioritizes the riskiest assumptions before teams commit resources.
  • Crazy 8s & Dot Voting
    Forces momentum, avoids over-discussion, and accelerates decision-making.
  • Lightning Decision Jam (AJ&Smart)
    A structured close that turns insight into ownership and action.

This hybrid approach avoids endless divergence while preserving the human-centered core of Design Thinking.

Why This Hybrid Outperforms “Pure” Design Thinking in Discovery Work

In short explorative sessions, vertical Design Thinking alone can feel slow or theoretical.
Adding horizontal methods creates:

  • Faster alignment across leadership
  • Clearer decision criteria
  • Immediate, actionable outputs

Across my workshops — from service redesign and value proposition sharpening to business model pivots and vision restatements — the pattern is consistent:

  • Leadership alignment in hours, not weeks
  • Clear next steps people actually buy into
  • Measurable impact (e.g. +23% revenue per visitor after one discovery sprint)

AI increasingly supports the before (competitor maps, trend scans) and after (concept generation, synthesis assets).
But the workshop itself remains deeply human — reading the room, challenging assumptions, managing cognitive bias, and creating that collective “yes, that’s it” moment.

How I Run These Sessions

I offer selective, paid discovery sprints for founders, innovation leaders, and corporate teams who need clarity fast, especially when initiatives are stalled, politically sensitive, or stuck in analysis mode.

If you’re wrestling with a messy challenge, a new service, business model shift, or strategic reset, this is often the fastest way forward.

What’s the one strategic question that’s still unclear on your side right now?

Sven Willemsen
Fractional CMO & Behavioral Brand Strategist
Remote — Europe (CET)

Key References

  • IDEO Design Thinking; Stanford d.school
  • AJ&Smart Lightning Decision Jam; Strategyzer Value Proposition Canvas
  • IBM Enterprise Design Thinking case studies; Harvard Business Review on Design Thinking ROI

Aurenox Sports & Entertainment Management
Aurenox Sports and Entertainment Management and Consult

Future’s today – How Innovation Is Reshaping Business, Culture, and Trust – Part 1

From Fanbases to Micro-Nations: Blockchain and the Future of Community Ownership

Imagine this: You wake up on a Saturday morning, check your phone, and cast your vote on whether your favorite football club should sign a promising young midfielder from Brazil. That afternoon, you join an online watch party with other “citizens” of the club, all of whom hold the same digital token you do. Next month, you’ll receive a small share of merchandise profits — not as a “discount,” but as a return on your stake in the team.

This isn’t a sci-fi script. It’s already happening — and it’s changing the way communities, brands, and fans interact. Blockchain technology is quietly transforming fanbases into micro-nations, complete with their own governance, economies, and identities.

From Spectators to Stakeholders

For decades, fandom was a one-way relationship: fans bought tickets, watched games, and bought merchandise; clubs controlled the product. Now, blockchain-enabled fan tokens and DAOs (Decentralized Autonomous Organizations) are blurring the lines between “supporter” and “shareholder.”

  • Fan Tokens: Digital assets that grant voting rights on club decisions (jersey designs, match locations, anthem playlists).
  • DAOs: Community-governed organizations where decisions are made collectively via blockchain voting.
  • Economic Stakes: Token holders can gain early access to merch, share in resale royalties, or participate in exclusive experiences.

The pitch is clear: more than just cheering from the sidelines, you’re part of the team’s decision-making fabric.

The Early Leaders in Fan Ownership

Several high-profile projects have already shown the appetite for blockchain-powered fan engagement:

  • Socios.com & Chiliz: Partnered with clubs like FC Barcelona, Paris Saint-Germain, and Juventus, letting fans influence everything from kit designs to team bus graphics.
  • Krause House DAO: A community of basketball fans aiming to buy an NBA team outright — using collective governance to run it.
  • Fan Controlled Football (FCF): A professional football league where fans call plays in real-time, streamed live on Twitch.

Even smaller clubs and niche sports are joining in — rugby teams, esports franchises, and even music festivals are experimenting with community-led decision-making.

The Promise — and the Peril

The promise is intoxicating: deeper loyalty, new revenue streams, and the possibility of truly decentralized governance. But this shift also comes with challenges:

  1. Speculation vs. Engagement
    Fan tokens can be traded on crypto exchanges, leading to volatility that can overshadow the community aspect. Prices often spike before major events (like the FIFA World Cup) and fall afterwards, which can alienate non-speculative fans.
  2. Regulatory Oversight
    Authorities in the UK and EU have raised concerns about whether fan tokens are effectively unregulated securities. Misleading marketing is another risk — selling the illusion of control without meaningful voting power.
  3. Governance Fatigue
    Not every decision needs thousands of fan votes. The novelty of constant voting can wear off, and without meaningful stakes, engagement can drop sharply.
  4. Balancing Expertise and Democracy
    A club’s professional staff still need to make technical, strategic calls. The sweet spot is fan influence without operational chaos.

The Bigger Picture: The Decentralization Wave

Why does this matter beyond sports and entertainment? Because it’s part of a much larger shift:

  • In branding (Part 2 of this series), communities will expect brands to be as dynamic and participatory as the teams they support.
  • In media (Part 3), personalization and co-creation will redefine “audience” itself.
  • In physical spaces (Part 4), venues will become hubs of interaction and innovation.
  • In business trust (Part 5), blockchain-backed proof will be the foundation for all of this.

The movement from passive consumers to active stakeholders is reshaping how loyalty, governance, and value are built.

What Businesses Should Take From This

Even if you’re not in sports or entertainment, the blueprint is clear:

  1. Invite participation: Give your customers a voice in product decisions — and make sure it actually counts.
  2. Reward loyalty with ownership: Move beyond “points” to assets that carry value and identity.
  3. Plan for governance: Decide which decisions are open for community input, and which remain internal.
  4. Think beyond marketing: This isn’t a gimmick; it’s an infrastructure shift in how communities form and sustain themselves.

Signals to Watch

  • Expansion of fan token models into music, fashion, and hospitality.
  • Legal frameworks that will define the limits — or freedoms — of fan governance.
  • Integration of real-world and digital benefits into a single, tokenized loyalty layer.

As fans become citizens, businesses will have to rethink not just how they communicate, but how they share control.

Next in the series: Part 2 – Experiential Brands: Why Static Logos Won’t Survive the Metaverse Era — how brand identity is becoming fluid, interactive, and community-shaped.

Further Reading

  • Ledger Academy — Will Fan Tokens Redefine Sports Engagement? (ledger.com)
  • WhiteBIT — How Fan Tokens Are Transforming the Game (blog.whitebit.com)
  • SoluLab — The Future of Fan Tokens (solulab.com)
  • arXiv — Fan Token Participation Metrics (arxiv.org)
  • Reuters — Crypto Soccer Tokens Surge Before Summer Sport (reuters.com)
  • CoinDesk — How DAO Crowdfunding Could Revolutionize Sports (coindesk.com)